Mission/Vision
The vision of the Office of Neighborhood Services is to be recognized as a strategic leader in developing all of Roanoke's neighborhoods into vibrant, sustainable places for people of all ages, ethnicity, lifestyles, and income to live, work, and play.
Responsibility
The Office of Neighborhood Services is an action-oriented coalition of neighborhoods, businesses, and the City of Roanoke government working together to preserve and improve the quality of living in Roanoke.
We accomplish this purpose by acting as a liaison between independent neighborhood organizations and the public, private, nonprofit, and voluntary sectors.
Responsibilities of the Office of Neighborhood Services include:
1) Developing and strengthening neighborhoods by assisting with the organization of
neighborhood groups and neighborhood watch programs
2) Serving as staff to the
Roanoke Neighborhood Advocates (RNA) and administering their
Neighborhood Development Grant Program
3) Working as an agent for community development by the administration of the Neighborhood
Leadership College
4) Welcome Roanoke - a program that welcomes new citizens
relocating to our community and assists them in becoming acquainted with the city.
5) Serving as a conduit for the exchange of information between city administration and neighborhoods through applicable programs and services
6) Enhancing neighborhood livability through reduction of blight, substandard housing, and other related concerns by sharing information, providing educational activities and referring resources to help revitalize, preserve and assist neighborhood organizations through their grassroots involvement.
7) Coordinating customer service and problem-solving functions via the
Citizen Service Center
Learn how you can help keep you neighborhood clean, safe, and attractive by partnering with our staff of the Code Enforcement division.
View the status of neighborhood Code Compliance inspections through our Online Permit Center
Would you like to help shape the future of Roanoke? If so, City Council has established many boards, and commissions to advise Council on various issues ranging from affordable housing, the environment, development, recreation, and human issues of all ages. Step up and become a leader in our community by volunteering to participate on a City Council-appointed Board or Commission such as the Roanoke Neighborhood Advocates, a committee who works to enhance the quality of life in our neighborhoods by submitting your application for appointment today.
Roanoke's Vision 2001-2020 Comprehensive Plan calls for the development of “indicators for neighborhood health and sustainability”. Learn more about Roanoke's Neighborhood Indicators Project.