Application Support

Application Support is responsible for the development and support of business application systems for the city provides the following services:
 
  • Assistance to city departments in assessing and defining current application needs and exploring beneficial technology solutions.
  • Comprehensive application development services including: contracts, requirements, design, procurement, programming, installation, testing and implementation.
  • Support and maintenance of existing application systems to achieve effective and reliable day-to-day operational use.
  • Assistance in the training and documenting of new or enhanced application systems.
  • Scheduling of development projects in a timely manner consistent with the priorities of the city's Information Technology Council.