The Roanoke Valley has earned a Four-Star rating in Expansion Management magazine's fifth annual Quality of Life Quotient for May 2003. The rating was based on a reasonable cost of living, affordable housing, low crime, excellent transportation access, good public schools, proximity to community colleges and universities, an educated work force, and low taxes.
The Crystal Spring Filtration Plant has won the 2003 Project of the Year Award from the American Public Works Association in the $2 to $10 million category.
Roanoke Citizen has won the 2003 Savvy Award (first place) in the Newsletter/Magazine category bestowed by the City-County Communications and Marketing Association, while the "Every Drop Counts" water campaign won the Silver Circle Award (second place) for Best Communications Plan.
Once again, for the third year in a row, the Center for Digital Government has chosen Roanoke as the top digital city in its population category of 75,000 to 124,999. Roanoke is the only city to rank first for 3 years in a row. Not only was the city recognized for its citizen friendly website, but also for offering free downtown wireless Internet service and regional public access kiosks.
The National League of Cities and the CH2M Hill Company sponsor the James C Howland Awards for Urban Enrichment. The 2003 James C Howland Silver Winner in the 50,001 - 150,000 population category was Roanoke's "Every Drop Counts" water conservation education campaign.